Hello,

Welcome to crude 90's HTML page made by GetResponse Admins.

The test which you are about to perform will allow us to determine what part of the Internet might be broken. We are determined to make the service available 99,99% of the time. We can’t be 100% available as sometimes our routers need rest or reset.

The test consists of two parts:
1) Click the “Click to start” button and wait 5 second
2) Click the “Send Report” button
Test name Result
Check APP connection N/A
Check CDN connection N/A
Check IP N/A


After that please provide our Customer Success Team with the trace route report for these two objects:
  • app.getresponse.com
  • 104.160.64.9
  • cl-glbce66526.gcdn.co
  • How to get the trace route? Please follow the instruction below:

    Windows

    You can perform a trace route in Windows Vista, Windows 7, Windows 8, Windows 10 when you go to “Start”, type in “CMD” and press enter. Command prompt should display a black box and you type “tracert app.getresponse.com” after that “tracert 104.160.64.9” and finally “tracert cl-glbce66526.gcdn.co”

    MAC

    To perform a trace route in Mac you need to open Terminal. You can open Terminal by going to “Applications”, then “Utilities” and double clicking on “Terminal”. Once open type in “traceroute app.getresponse.com” after that “traceroute 104.160.64.9” and finally “traceroute cl-glbce66526.gcdn.co”

    Linux

    To perform a trace route in Linux open Terminal and type in “traceroute app.getresponse.com”, “traceroute 104.160.64.9”, and finally “traceroute cl-glbce66526.gcdn.co”. If you do not have trace route installed you may need to install it. For example in Ubuntu the command to install trace route is “sudo apt-get install traceroute”.

    source of instruction: https://www.noip.com/support/knowledgebase/trace-route-guide/